Hello! I'm Nikki, a San Francisco-based technologist and writer.
With 10+ of professional experience, I bring a depth of expertise to all areas of product writing, from technical documentation to copywriting to content design. On the side, I'm a freelance journalist who is passionate about uncovering and sharing stories of San Francisco's undersung heroes.
Here are some samples of my work.
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Palolo → Exhale rebrand ✨
Design, marketing, and communications work from a six-week product rebrand project.
Documenting SaaS integrations
A summary of Exhale's third party integrations, written for internal employees.
Building a bespoke seating assignment product
Design, product management, and launch of FareHarbor's seating assignment feature.
User notification journeys and examples
Examples of onboarding emails, account updates, and transactional notifications.
Writing for The San Franciscan
Long-form journalism about local legends, natural history, and architectural eye candy in the city I love.
Repair shops of San Francisco
Profiles of small businesses combating wastefulness through the art of repair.
Documenting SaaS integrations
A summary of Exhale's third party integrations, written for internal employees.
User notification journeys and examples
Examples of onboarding emails, account updates, and transactional notifications.
Palolo → Exhale rebrand ✨
Design, marketing, and communications work from a six-week product rebrand project.
Building a bespoke seating assignment product
Design, product management, and launch of FareHarbor's seating assignment feature.
User notification journeys and examples
Examples of onboarding emails, account updates, and transactional notifications.
Palolo → Exhale rebrand ✨
Design, marketing, and communications work from a six-week product rebrand project.
Building a bespoke seating assignment product
Design, product management, and launch of FareHarbor's seating assignment feature.
User notification journeys and examples
Examples of onboarding emails, account updates, and transactional notifications.
Palolo → Exhale rebrand ✨
Design, marketing, and communications work from a six-week product rebrand project.
Writing for The San Franciscan
Long-form journalism about local legends, natural history, and architectural eye candy in the city I love.
Repair shops of San Francisco
Profiles of small businesses combating wastefulness through the art of repair.